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Ronkonkoma, NYCall 866-997-8544
Affinity Collectibles
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Shipping & Insurance

Every order is insured, tracked and discreetly packed.

Last updated November 11, 2026. Affinitycollectables Inc DBA Affinity Collectibles.

When your order ships

We ship once all three of these are true:

  • your order is paid in full;
  • your payment has cleared (cards, Zelle and Venmo right away, wires once received, checks and money orders after 7 business days); and
  • every coin on the order is ready to go.

Standard orders usually ship within 5 business days after that. Shipping times are estimates: some coins need extra preparation or inspection before they ship, and large orders may need ID or federal paperwork first. Your dealer will tell you if your order needs more time.

Special orders take longer. Coins we locate for you, coins sent out for grading or a signature label, and custom pieces can take several weeks or more, depending on the grading service, the signer and the maker. Your dealer gives you an estimated date when you order and keeps you updated.

If we can't ship by the date we gave you, we'll let you know, and you can choose to wait or cancel for a full refund.

Carriers and insurance

  • We ship with USPS (including Registered Mail for high-value parcels) and FedEx.
  • Every parcel is fully insuredfor its value while in transit. Coverage above the carrier's own limits is provided by our shipping insurer.
  • An adult signature is required on every delivery. We can't leave parcels unattended or redirect them after shipment.
  • Parcels are double-boxed in plain packaging. The label never mentions coins, precious metals or our full name.
  • You'll get a tracking number by email, and by text if you've opted in.

Shipping charges

Insured shipping is normally included in the price you agree with your dealer. In the rare case an order carries a separate shipping charge, it is shown on your order before you approve it.

Where we ship

  • We ship within the United States only, to a street address (no PO boxes), normally the billing address on your payment method.
  • Local pickup is available at our Ronkonkoma shop by arrangement with your dealer. Bring a government-issued photo ID.

Ownership and risk

We carry the risk of loss until your parcel is delivered. If an insured parcel is lost or arrives damaged, we'll file the claim and replace the item or refund you once the claim is settled. Report any problem promptly; see Returns & Cancellations.

Questions

Call 866-997-8544 (Mon–Fri 8:30 am – 6:00 pm ET), email info@affinitycollectibles.com, or write to Affinitycollectables Inc DBA Affinity Collectibles, 2805 Veterans Memorial Hwy, Ste 17, Ronkonkoma, NY 11779.